Privacy Policy

Privacy Policy for Hooks Group LLC (Early Stage Founders)

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Effective Date: September 2, 2024

At Hooks Group LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you visit or interact with our website, earlystagefounders.co, and our associated services, including our Discord server and other community-related platforms.

By using the Early Stage Founders platform, you agree to the practices described in this Privacy Policy. Please read this policy carefully.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) when you interact with our platform.

a. Personal Information

  • When You Sign Up: We collect your first name, last name, and email address when you register as a member.
  • Payment Information: We use Stripe to process payments, and we do not store payment information directly. Stripe collects and processes payment details according to their own privacy policies.
  • Memberstack Data: Memberstack stores your membership information (such as billing data and account status) but not sensitive personal data like payment details.

b. Non-Personal Information

  • Analytics Data: We use Google Analytics and Amplitude to track user behavior on our platform. This information is collected to improve our services and does not identify you personally.
  • Cookies and Tracking Technologies: We may collect information about your interactions with the site through cookies, pixels, and similar technologies, including:
    • Browser type and settings
    • Device type
    • IP address
    • Pages visited on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: We use your information to deliver, maintain, and improve the Early Stage Founders platform, including user management, billing, and customer support.
  • Communication: We may use your email to send you updates, newsletters, and promotional materials related to Early Stage Founders.
  • Analytics and Performance Monitoring: We analyze user interactions through tools like Google Analytics and Amplitude to understand usage trends and improve the user experience.
  • Security: We use your data to ensure the security of the platform, prevent fraudulent activities, and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

a. Service Providers

  • We work with third-party service providers to manage key aspects of our platform, including:
    • Stripe for payment processing.
    • Google Analytics and Amplitude for tracking and analytics.
    • Memberstack for membership management.

These providers only access personal data as necessary to perform their functions, and they are required to protect your data and use it only for authorized purposes.

b. Legal Compliance

We may share personal information if required by law or in response to valid legal processes (e.g., subpoenas, court orders) or to prevent harm or illegal activities.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such event and outline your choices.

4. Your Choices and Rights

You have certain rights regarding the personal information we collect:

  • Access and Correction: You can access and update your personal information directly by logging into your account on our website.
  • Opt-out of Communications: You can unsubscribe from promotional emails by following the opt-out link included in the emails. You will still receive essential communications related to your membership (e.g., billing notices, updates to our Terms).
  • Cookies: You can control cookie preferences through your browser settings or by opting out of tracking technologies using third-party tools.

5. Data Retention

We retain your personal information for as long as you have an account with Early Stage Founders. If you cancel your membership, we may retain your name and email address to prevent future engagements as part of our blacklisting process, but all other data will be deleted or anonymized unless required for legal or legitimate business purposes.

6. Security

We take security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. While no system is completely secure, we strive to use commercially acceptable means to protect your data.

7. International Data Transfers

If you access our platform from outside the United States, your information may be transferred, processed, and stored in the United States, where privacy laws may differ from your home jurisdiction. By using our platform, you consent to the transfer of your data to the U.S.

8. Children’s Privacy

Early Stage Founders is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that a user under 13 has provided personal information, we will delete that data immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify members of any significant changes via email. Continued use of the platform after changes to the Privacy Policy constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hooks Group LLC
Email: avery@earlystagefounders.co